Policies
Privacy policy
Last updated: August 15, 2026
How Pepared Research, LLC collects, uses, and discloses personal information when you visit pepared.com, create a member account, or place an order.
This Privacy Policy describes how Pepared Research, LLC (“Pepared”, the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from pepared.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, do not use or access the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
Information we collect directly from you
- Basic contact details including your name, address, phone number, and email.
- Order information including billing and shipping addresses, payment confirmation, email, and phone number.
- Account information including your email, password, institution, and research-use acknowledgments.
- Shopping information including items you view or add to your cart.
- Customer support information you choose to include when you email us.
Some features require this information. You may decline to provide it, which may prevent you from using those features.
Information we collect through cookies
We automatically collect certain information about your interaction with the Services (“Usage Data”). We may use cookies, pixels, and similar technologies. Usage Data may include device and browser information, network connection, IP address, and how you use the Site and your account.
Most browsers accept cookies by default. You can set your browser to remove or reject cookies. Blocking cookies can affect sign in, cart, and other features.
Information we obtain from third parties
We may obtain information from vendors who collect information on our behalf, including companies that host the Site, process payments, store data, or help us fulfill orders. Payment processors collect payment information in order to complete a purchase. We are not responsible for the accuracy of information provided by third parties or for their policies.
How we use your personal information
- Providing products and services. To process payments, fulfill orders, send account and order notices, maintain your account, arrange shipping, and perform our contract with you.
- Security and fraud prevention. To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. Keep your credentials private. Contact us if you believe your account has been compromised.
- Communicating with you. To provide support and improve the Services.
- Legal obligations. To comply with law, enforce our terms, and protect the Services, our rights, and the rights of our users.
We do not use member research catalogs or order contents for advertising networks.
How we disclose personal information
We may disclose personal information:
- To vendors who perform services on our behalf (hosting, payment processing, fulfillment, shipping, customer support, cloud storage).
- When you direct us to, such as to ship an order.
- Within our corporate group, in our legitimate interests to run the business.
- In connection with a business transaction such as a merger, or to comply with legal process, enforce our terms, or protect rights.
| Category | Categories of recipients |
|---|---|
| Identifiers such as contact details and certain order and account information. Commercial information such as orders and support messages. Internet or similar network activity, such as Usage Data. | Vendors who perform services on our behalf (hosting, payment processors, fulfillment partners). Affiliates. Authorities when required by law. |
We do not use or disclose sensitive personal information to infer characteristics about you. We do not sell personal information.
Third-party websites
The Site may link to websites we do not control. Review their privacy policies before you provide information there. Our inclusion of a link is not an endorsement.
Children
The Services are not intended for children. Access requires confirmation that you are at least 21 years of age. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us using the details below to request deletion.
Security and retention
No security measure is perfect. Information sent to us may not be secure in transit. How long we retain personal information depends on whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce our contracts.
Your rights and choices
Depending on where you live, you may have some or all of the following rights, subject to legal limits:
- Right to access / know personal information we hold about you.
- Right to delete personal information we maintain about you.
- Right to correct inaccurate personal information.
- Right of portability, in certain circumstances.
- Right to restrict processing, withdraw consent, or appeal a declined request.
To exercise these rights, email contact@pepared.com. We may need to verify your identity before responding. We will not discriminate against you for exercising these rights. You may designate an authorized agent; we will require proof of authorization.
International users
We may transfer, store, and process your personal information in the United States. If we transfer personal information out of Europe, we will rely on recognized transfer mechanisms such as Standard Contractual Clauses unless the destination has been determined to provide an adequate level of protection.
Contact
Questions about this Privacy Policy, or requests to exercise your rights: contact@pepared.com.